The Lackawanna Coalition and the N.J. Rail Passengers’ Association have both argued that the proposed “Customer Advocate” position in the NJ Transit reform bill is erroneously and misleadingly named, and our position has itself caused some confusion.
Take a look at the dictionary definition of the word advocate (from dictionary.com)
- a person who speaks or writes in support or defense of a person, cause, etc. (usually followed by of): an advocate of peace.
- a person who pleads for or in behalf of another; intercessor.
- a person who pleads the cause of another in a court of law